Dr Valdez was recently selected for several awards: Vitals.com Patients' Choice Award 2011, 2012, 2014 and Vitals.com Compassionate Doctor Recognition 2011, 2014
HealthTap.com award for Top Family Physician in Texas 2011 , 2013 and HealthTap.com Most Compassionate Family Physician 2011 (Texas) **Please Note our working hours** Monday 8:30am - 4:30pm Tuesday 8:30am - 4:30pm Wednesday 8:30am - 4:30pm Thursday 8:30am - 4:30pm Friday 8:30am - 11:30am We are not currently open on Saturdays
For all medication prior authorization from insurance,
(1) Patient must contact insurance to obtain preferred formulary.
If the patient is willing/able to take the preferred brand,
then the patient is to call the Doctors office so that a new
prescription is sent to their pharmacy.
(2) If the patient prefers to proceed with a prior authorization,
there is a $20 processing fee to be paid in advance.
This does NOT guarantee the prior authorization will be approved.
The prior authorization is processed and may take up to 72 hrs,
depending on their insurance. Once approval or denial is received,
will be forwarded to pharmacy.
IF THE AUTHORIZATION IS DENIED NO REFUND WILL BE GIVEN.
Test Results: No news does *not* mean good news.
If you don't get a message or call within 2 weeks, please call. You will receive clear, secure, response to requests via Patient Portal.
You may request refills by any method, but response
is only through the Portal, or confirmed by your pharmacy.
More than brief response may require visit in person.
For our list of current accepted insurance plans, Click Here. For our current specials for uninsured patients, Click Here.
Our doctors and staff are specifically trained for and skilled in comprehensive first contact and continuing care for all ages.
The care that our doctors provide includes health promotion, Disease prevention, health maintenance, counseling, Patient education, diagnosis and treatment of illnesses In a variety of health care settings.
Your primary care is performed and managed by Dr. Valdez, As well as Nurse Practitioners and Physician Assistants. Let our teamprovide you with quality patient advocacy In the health care system to accomplish cost-effective care by Coordination of health care services.
The providers at our clinic promote communication, and Encourage the role of the patient as a partner in health care.
The Goal of our clinicis to provide comprehensive medical care In a timely and courteous manner. If the quality of our staff needs improvement, Click Here. Please note of the date, time, person's name, and your concern. All employees are accountable, and expected to improve if necessary.
Our primary concern is your health, satisfaction, and trust. Our doctors and staff will continually educate ourselves to face the Constant changes in medicine and healthcare in the future, So that we can provide the very best medicine has to offer.
Note: We are no longer accepting new patients for regular management of chronic narcotic pain or benzodiazepam medications. All new chronic pain issues are referred to pain management clinics.
All existing patients over the age of 18, who are regularly prescribed controlled medications such as pain medications (hydrocodone, morphine, etc), muscle relaxers (soma, etc), or benzodiazepam medications (xanax, valium, ativan, etc), should review our updated office policy as well as our contract.